PETRICORE, INC. Privacy Policy
Last Updated: 09/20/2024

Introduction

Petricore, Inc. (“Petricore,” “we,” “us,” or “our”) is committed to protecting the privacy rights of our users (“users,” “you,” or “your”). This Privacy Policy (“Policy”) explains how we collect, store, use, and manage information, including personal data, in connection with your use of our games, applications, and related services (“Services”). By using the Services, you agree to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

We may update this Policy from time to time, and we encourage you to review it regularly to stay informed about how we are protecting your personal data.

Information We Collect and How We Use It

Petricore collects both personal information (which can identify you as an individual) and non-personal information (which cannot be used to identify you). The information we collect may include:

1. Personal Information: This may include your name, email address, social networking website (“SN Website”) user ID, and other contact details. We collect this information when you:
   • Register or log into our Services through an SN Website.
   • Purchase virtual goods through third-party sites (note: we do not have access to your payment information).
   • Contact customer support.
   • Participate in activities such as forums, message boards, or in-game events.
2. Non-Personal Information: This includes data such as your age, gender, gameplay preferences, hardware details, and aggregate data about how you interact with our Services. This information helps us improve the user experience, tailor our offerings, and provide a better overall service.
3. Automatically Collected Information: When you use our Services, we automatically collect certain information about your device and your interaction with our Services. This may include your IP address, device type, browser type, geolocation, session duration, pages viewed, and click data. This data helps us understand user behavior, diagnose technical issues, and improve the quality of our Services.

How We Use Your Information

We use the information collected from you in the following ways:

• To operate and improve our Services: This includes enhancing user experience, troubleshooting issues, and refining gameplay.
• To communicate with you: This may include responding to inquiries, sending updates, and notifying you about changes to our Services.
• For customer support: We may use your data to assist with issues or questions you submit through our support channels.
• For analytics and research purposes: We use aggregated and anonymized data to understand usage trends, gameplay performance, and to develop new features.
• To comply with legal obligations: We may use your data as required to comply with legal obligations or in response to lawful requests by public authorities.

How Users Can Request Data Deletion

You have the right to request that your personal data be deleted. If you wish to review, update, or request the deletion of any personal information that we have collected from you, please contact us at [email protected]. We will accommodate such requests in accordance with applicable law and our retention policies. Please note that deleting your data may deactivate your account or impact your ability to use the Services.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website and Services. Cookies help us recognize your device, store your preferences, and provide a personalized experience. You can modify your browser settings to refuse cookies; however, some features of our Services may not function properly without them.

Disclosure of Information

We do not share or sell your personal information to third parties, except in the following circumstances:

• Service Providers: We may share data with third-party providers who assist in operating our Services, such as cloud hosting, analytics, or customer support. These providers are bound by confidentiality agreements and may only use the data for the purposes specified.
• Legal Compliance: We may disclose your information in response to legal processes such as court orders, subpoenas, or requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of Petricore’s assets, your information may be transferred to the acquiring company.

Security

We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information. You share your data at your own risk.

Data Retention

We retain your personal data for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy. If you wish to request the deletion of your data, please contact us as described in the “How Users Can Request Data Deletion” section.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately at [email protected] so we can take appropriate action.

International Data Transfers

We may transfer your information to affiliated entities or third-party service providers across borders, including to locations where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to these locations.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or the law. Any updates will be posted on our website, and the date of the last revision will be indicated at the top of the page. Your continued use of the Services after any changes are made constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Petricore, Inc.
Attn: Privacy Coordinator
67 Millbrook St. Ste 208 Worcester, MA 01606
[email protected]